Warranty
1. General Information
All products sold by Duevolt (“we,” “us,” or “our”) are brand new and thoroughly tested to ensure they function correctly. This warranty policy applies to all our products purchased through our website at [duevolt.com] and provides a two-year warranty from the date of original retail purchase.
2. What Our Warranty Covers
Duevolt warrants that our products are free from defects in materials and workmanship under normal use for a period of two years from the date of original retail purchase (“Warranty Period”).
3. What This Warranty Does Not Cover
This warranty does not cover:
- Problems that result from external causes such as accident, abuse, or misuse.
- Usage that is not in accordance with product instructions.
- Products with missing or altered serial numbers.
- Products which have been modified or attempted to be repaired by anyone other than Duevolt or an authorized service provider.
4. Limited to Original Purchaser
This warranty extends only to the original purchaser of the product and is not transferable to anyone who subsequently purchases, leases, or otherwise obtains the product from the original purchaser.
5. Remedies
If a covered defect arises and a valid claim is received within the Warranty Period, we will, at our sole option and subject to applicable laws:
- Repair the product using new or previously used parts that are equivalent to new in performance and reliability.
- Replace the defective product with a product that is at least functionally equivalent to the original product.
- Refund the original purchase price in return for the product.
6. How to Obtain Warranty Service
To obtain warranty service, you must first contact us at [email protected] during the Warranty Period to determine the problem and the most appropriate solution for you.
7. Limitation of Liability
Duevolt shall not be liable for any incidental or consequential damages resulting from the use of the product or arising from any breach of this warranty. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the warranty period set forth above.
8. Legal Rights
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or by country.
9. Contact Us
For more detailed information on our warranty policies or if you have any questions, please contact us at:
- Email: [email protected]